We recommend following executive search best practices to our clients because they also play a pivotal role in securing top talent. So, to ensure a successful hire, companies must treat executive search as a partnership, valuing the experience as much as candidate qualifications.
One important point we make is that early impressions can greatly influence a candidate’s enthusiasm for joining. This guide will help you, as an executive search firm client, understand the key actions and strategies that contribute to making a strong, positive first impression on the most qualified candidates.
First Impressions in Recruitment
The executive search process is a two-way street. While much attention is given to candidates making the best first impression, clients need to remember that they need to nail that first impression, too. A critical part of effective executive recruiting strategies is ensuring that clients present themselves as a desirable workplace, making early interactions meaningful and productive.
Successful searches are built on a foundation of open communication. Before interviewing a candidate, a client should provide as much access as necessary to its executive search partner so that the team, company culture, and other essential details about the opportunity are accurately represented to the candidate.
Six Executive Search Best Practices for Employers
- Be on time.
- Give a candidate your full attention.
- Do your homework.
- Guide the process.
- Details matter.
- Roll out the red carpet.
No matter how much information a candidate provides, the initial meeting is still a make-or-break event, dictating whether a desired candidate wants to continue on in the executive recruitment process. There are several simple but essential points for clients to remember to ensure they make the best first impression possible.
1. Be on time.
One client of ours – a senior hiring executive for a multi-billion revenue technology company – valued punctuality in the extreme. If a candidate was even a few minutes late, regardless of mitigating factors, they were stricken from consideration. The client’s reasoning was that arriving on time demonstrated the depth of professionalism, preparedness, and respect for the hiring manager that a candidate possessed.
We wouldn’t go so far as to expect a candidate to withdraw if a hiring manager is a few minutes late. However, one important client interview tip is to ensure interactions start on the right foot, avoiding situations where a candidate waits alone for 30 minutes in a vacant lobby.
2. Give a candidate your full attention.
We’ve heard horror stories from candidates where client interviewers read and respond to emails on their desktop PC for extended periods during the meeting. Candidates are giving their time – when they could be responding to emails, doing critical work, etc. – and commitment to the meeting. The client should show appreciation for the situation and similarly fully engage themselves.
3. Do your homework.
Top candidates perform in-depth due diligence before an interview; clients should do the same. Starting a meeting by saying, “This is the first time I’ve had a free minute to look at your resume” to a candidate doesn’t reflect how busy you are but rather the level of respect you are showing to the candidate. Top search firms provide concise, detailed appraisals of a candidate in addition to their resume, and it is critical to take the time to review those documents prior to the meeting.
4. Guide the process.
A good candidate listens first and will look to you for indicators. Be clear on the essential points you want to cover in your allotted time. Many clients must spend more time thinking through or planning the interview session. When familiarizing yourself with the candidate’s background before the meeting, think through precisely the interview goal – what are you trying to learn, and how will you ensure that you do so?
5. Details matter.
Typical business attire at the company may not be a suit and tie, but don’t show up to the interview looking ready for vacation. Again, the candidate is investing significant time in the search process and evaluating all the cues they can from you. The condition of your office, how you carry yourself, and other non-verbal indicators speak volumes to a candidate about you and your company.
6. Roll out the red carpet.
That cross-country relocation looks a lot more palatable when an organization shows it truly cares and makes the candidate feel special. If a client is putting all their effort into showing how much they value and respect the candidate’s participation in the process, the candidate may only stay in the process for a short time.
First impressions aren’t everything, but by making a great one, a client ensures they are in the best position possible to eventually welcome that top candidate on board.
Mastering Executive Search Best Practices and the First Impression
Following executive search best practices is essential not only for attracting top candidates but also for ensuring a smooth and successful hiring process. As an executive search client, your actions, preparation, and the impression you create during initial interactions are all decisive factors in an executive search strategy.
By treating the executive search process as a collaborative partnership, showing respect for candidates’ time, and committing to making a strong first impression, you put yourself in the best position to welcome the ideal executive into your organization. Remember, the investment you make in the process is a reflection of the quality of talent you’ll attract—and following these best practices will help you achieve hiring success.
You’ll find more information on our C-level search firm on our website.