HOUSTON—The Alexander Group proudly announces the addition of seasoned international executive Sally King to the firm’s advisory and consulting team. King brings extensive experience in global operations, strategic planning, merger planning and integration, finance, and all aspects of operational management to the consulting role.
King will play a pivotal part in furthering The Alexander Group’s mission to provide unparalleled strategic guidance to its diverse clientele. With more than 30 years of experience working with global, national, and regional law firms, King’s knowledge expands The Alexander Group’s ability to serve clients through team and executive assessment, advisory, and consulting strategies.
“We have followed Sally’s career and her impact on the firms for whom she has worked for decades,” said John Lamar, Managing Director at The Alexander Group. “She is an outstanding thought leader in this rapidly evolving industry.”
Prior to joining The Alexander Group, King served as Regional Chief Operating Officer for Clifford Chance, Chief Operating Officer for Dentons and Akin Gump, completing her career at Patterson Belknap Webb & Tyler.
“I am excited to embark on this new journey with The Alexander Group,” said Sally King. “I have long admired the firm’s dedication to excellence and its unwavering commitment to client success.”
King holds an MBA from Columbia University Graduate School of Business and is a fellow of the College of Law Practice Management and has served on the Boards of British American Business, Infinite Global Consulting, and the Board of Advisors for Catalyst. She is a certified Executive Coach and a member of the International Coaching Council. King was also a Special Advisor to the New York State Bar Association Committee on Law Practice Management.
Prothena appoints David A. Ford to lead talent strategy and organizational development.
Client: Prothena | Role: Chief People Officer | Candidate: David A. Ford
Prothena, a late-stage clinical biopharmaceutical company advancing therapies for rare peripheral amyloid and neurodegenerative diseases, partnered with The Alexander Group, a global executive search firm, to recruit a Chief People Officer. As the company is scaling its commercial and research operations globally, it needed a people-first executive to build a world-class HR function to support innovation, rapid growth, and cultural alignment.
Key Leadership Need
Prothena wanted a Chief People Officer, a leader with experience scaling HR in complex science-driven environments who can align people and systems to support culture, speed, and cross-border growth.
The Alexander Group’s Approach
Managing Director Beth Ehrgott conducted a focused search targeting senior HR leaders in the biopharmaceutical and life sciences sectors with a track record of delivering scalable people strategies across multiple geographies.
Search priorities included:
Global HR leadership experience across the U.S., Europe, and LATAM markets.
Proven success building HR infrastructure for commercial-stage biotechs.
A strong background in talent management, culture-building, and executive coaching.
David A. Ford emerged as the clear fit. With over two decades of experience at Intercept, Sanofi, and the New Zealand Dairy Board, he will bring a rare combination of operational depth and strategic agility in global human capital leadership.
Successful Placement and Impact
David A. Ford will join Prothena to lead the company’s global people strategy, overseeing HR operations, talent development, and leadership alignment to support rapid organizational growth.
Immediate Impact:
Lead the development of a scalable, globally aligned HR infrastructure.
Build executive and cross-functional talent frameworks for future expansion.
Strengthen culture through leadership development and employee engagement.
Partner with the CEO and leadership team to align people strategy with the company’s mission and values.
Insights from the Recruiter
“David is passionately interested in the business, cares about the science and patients, and is a contagious champion of culture, people, and the value human resources can bring to achieve a company’s mission and goals. He is a wonderful fit for Prothena, and especially at this pivotal time as the company moves closer to becoming a fully integrated commercial-stage biopharma organization.”
– Beth Ehrgott, Managing Director, The Alexander Group.
About Prothena
Prothena is a global, late-stage clinical company focused on discovering and developing novel therapies for rare and complex diseases involving protein dysregulation, including Alzheimer’s disease, Parkinson’s disease, and AL amyloidosis. The company’s mission is to change the course of disease and improve lives through breakthrough science.
About The Alexander Group
The Alexander Group is a global executive search firm headquartered in Houston. With deep expertise across biotech, life sciences, and corporate leadership, the firm partners with organizations that are scaling innovation and transforming healthcare.
When science moves fast, people’s strategy needs to move faster. The Alexander Group helps growing companies hire leaders who make that possible.
Moore & Van Allen appoints Elizabeth Satterfield to lead firmwide operations and strategic legal services delivery.
Client: Moore & Van Allen | Role: Chief Operating Officer | Candidate: Elizabeth Satterfield
Moore & Van Allen, a top-ranked Am Law 200 firm known for its commitment to client service and innovation, partners with The Alexander Group, a global executive search firm, to recruit a Chief Operating Officer. As the firm continues to grow and modernize its legal services delivery, it seeks an experienced operational leader to guide cross-functional performance and drive strategic value across all departments.
Key Leadership Need
Moore & Van Allen seeks a Chief Operating Officer to lead firm operations, focusing on legal project management, innovation, and process optimization. The ideal candidate has experience managing legal operations at scale, developing enterprise-wide initiatives, and implementing technology and process frameworks that enhance efficiency and client outcomes.
The Alexander Group’s Approach
Director Sarah Mitchell leads a national search targeting law firm leaders with deep experience in legal operations, pricing, knowledge management, and cross-functional leadership.
Search priorities included:
Proven success in building firmwide LPM, pricing, and innovation programs.
Experience leading global teams and managing legal services infrastructure.
Strong track record of improving operational efficiency while enhancing client value.
Elizabeth Satterfield rises to the top with nearly a decade of executive-level experience at firms including Proskauer Rose and Baker Donelson, where she built and led LPM and innovation teams that drove measurable results.
Successful Placement and Impact
Elizabeth Satterfield joins Moore & Van Allen as Chief Operating Officer. She leads operational strategy across the firm, focusing on innovation, process improvement, and scalable legal services delivery models that strengthen performance across the firm’s practice areas.
Immediate Impact:
Leads modernization of legal operations across practice groups and administrative functions.
Builds cross-functional teams to support innovation, pricing, and project delivery.
Aligns internal systems and teams to firmwide strategic goals.
Enhances data and process visibility to support decision-making and resource management.
About Moore & Van Allen
Moore & Van Allen PLLC is a full-service law firm serving clients nationally and internationally from offices in North Carolina. With more than 300 attorneys, the firm is known for its sophisticated legal counsel, collaborative culture, and commitment to innovation in service delivery.
About The Alexander Group
The Alexander Group is a global executive search firm headquartered in Houston. With deep expertise in legal operations and law firm leadership, the firm helps Am Law firms recruit senior executives who deliver performance, scalability, and innovation.
Operational excellence is what turns strategy into execution. The Alexander Group helps firms find the leadership that brings it all together.
HOUSTON—As a leading provider of executive search firm services, The Alexander Group celebrates its 40th anniversary by continuing to evolve and grow with the integration of sister firm Alex & Red and the launch of its Professional Services Division. The integration of Alex & Red into The Alexander Group expands the firm’s ability to provide a holistic solution to recruiting high-quality executives across an organization unrelated to its size. The merger is effective March 13, 2024.
The Alexander Group, led by Managing Directors Jane Howze and John Lamar, established Alex & Red in 2011, with The Alexander Group’s executive John Mann at the helm, to help entrepreneurial organizations recruit their leaders, as well as recruit future C-Suite leaders for existing clients. Under Mann’s leadership, Alex & Red was an immediate success, building a national client base in multiple industries and functional areas. The firm was recognized for successfully completing “hard to fill” positions with superior talent.
“Prior to the creation of Alex & Red, our clients asked us to help them recruit outstanding mid-level managers who would be future C-Suite leaders. At the time, we hadn’t focused on how few options our clients had for getting the quality of search The Alexander Group offers at the Board and C-suite level for mid-management positions. Combining Alex & Red’s success with ours, we can better serve our clients by offering an integrated firm that fills all their leadership needs,” said John Lamar.
Lamar adds, “In addition to offering clients one home for all their executive needs, the merger allows the firm to tailor search teams with uniquely broad industry, capabilities, and functional search experience.
“I was privileged to build and lead the team at Alex & Red that brought The Alexander Group’s commitment to client service and excellence to younger and more entrepreneurial companies. As a result, both Alex & Red and its clients have grown in a very short time to the point that it makes sense to integrate both firms into a seamless organization that will fulfill all our clients’ needs,” said John Mann, Managing Director, The Alexander Group.
Alex & Red Managing Director Jonathan Verlander joins The Alexander Group’s robust staff of executive search consultants including founder Jane Howze, CEO John Lamar, Managing Director and Chief Client Officer Amanda Brady, and Director of Research, Kyle Robinson.
About The Alexander Group Executive Search Firm Services
Established in 1984, The Alexander Group has provided top-tier executive search firm services for over 40 years, positioning itself as an industry-leading global executive search firm. Specializing in Board and C-Suite searches across a wide array of industries—including Legal and Professional Services, Life Sciences & Healthcare, Financial Services, Industrial and Manufacturing, Energy, and Not-For-Profit—the firm is recognized for its commitment to long-term client relationships, a highly acclaimed research capability, and a dedication to recruiting leaders who make a difference.
One of the most frequently asked questions we get is “How do I get on a corporate board if I’m not already on a board?” The hardest board will be your first board.
Here is what you need to know.
1) The Process Is Different than Applying for a Full Time Position
A board seat is usually not a position for which you apply. It is much more like a sorority, fraternity, or even a posh club: Candidacy is by invitation only. While it is helpful to visit and make contacts with search firms, it should not be your only strategy. Search firms fill only a relatively small percentage of board seats though this number is increasing due to the need for highly specialized talents and an commitment to greater diversity.
Because someone can work and still serve on a board, it’s relatively easy for board members to recruit friends, former colleagues or executives with whom they’ve done business. A search firm may not be as helpful to you in seeking a board position as it would if you were looking for a C-suite role, simply because board searches are not put out to search nearly as often as executive positions are.
Secondly, Board positions do not turn over as frequently as C-Suite roles. Average tenure for directors in the larger companies of the S&P 500 Index and the broader Russell 3000 index is nearly ten years.
Lastly, it is expensive. Search firms charge anywhere from $70,000 to $200,000 to complete board searches. Many Boards inquire among their network before retaining a search firm.
2) Know Thy Strengths
What value could you bring to a board? Determine the industry and type of company where your background would be an asset. Would you meet the requirements to serve on a company’s Audit Committee? Do you have a background in a sought-after functional area, such as compliance, data security or executive compensation? Are you a diversity candidate? There are many functional areas or qualifications that boards are seeking to ensure that they have a well-rounded board.
Prepare an “elevator” speech that you will use to introduce your candidacy to search consultants and sources of referrals for board positions that articulates what you have to offer. You will also need a different type of resume that highlights your value to a board, ability to represent shareholders and includes interactions with your own or other boards.
3) Define Your Brand
What would someone learn about you if they Googled your name? Does your resume reinforce the assets you would bring to a board? (Define your strengths; see number 2 above). Who are you and how have you established yourself? What is your reputation? What enterprise challenges have you faced and successfully navigated?
4) Be Visible
It is not enough that you are good at what you do. Being selected for a board requires both an internal and external effort. This requirement is especially important if you are not currently working. One of the fastest ways to disqualify yourself from a board is not to be “current.” Board members today must be up to date with changes in business and technology. To this end, it is critical to becoming versed in social media. Have a LinkedIn profile complete with picture. Have an account with—and understand how to use—Facebook, Twitter, Instagram and TikTok (even if you don’t actually use it). Submit articles, blogs or comments to industry association websites and publications. Engage in online dialog with your peers on social media. Publish an article on LinkedIn that delves into your area of expertise.
5) It’s All About Contacts and Networking
Landing a board seat is both a numbers game and a contacts game. Let your investment banking, law, bank, public accounting, and consulting firm contacts know of your interest in being on a board and the value you would bring. Use LinkedIn to identify board members of companies whom you can contact. Note if any of the directors are close to retirement. Many individuals have found board positions by contacting venture capital firms. In addition to search firms, check out top registries such as the National Association of Corporate Directors, Catalyst (for women), and various universities that have board training programs. Stanford, Northwestern University’s Kellogg School of Management and Dartmouth offer corporate governance programs.
6) Start Small and Leverage Those Successes
Be willing to start small. Are there any not-for-profits for which you have a passion? If so, volunteer to be on their board, even at the local level. Are there small companies that are looking for a volunteer board? What about your church, child’s school, or trade association? Once you’re on an organization’s board, fellow board members are often senior executives from public companies with whom you can network. It may take two or three not-for-profit boards before you get the opportunity to join a for-profit board. We know several executives who got their start on public boards by working with emerging growth companies and rode with those companies as they went from a garage operation to a Fortune 1000 company.
Most executives agree that it is harder to land their first board position than it is actually to serve on a board. Look at your contacts and networking as investing for not only one board but future Board positions. Not surprisingly, most search firms who conduct board searches look first to those already serving on public boards.
C-level executive recruitment from outside the industry is an increasingly popular option for organizations seeking fresh perspectives and innovative leadership. Bringing in executives with diverse backgrounds helps break the mold, driving creativity and preventing stagnation at the top. While this approach carries certain risks, the potential rewards—such as renewed energy, out-of-the-box thinking, and transformative growth—make it an option worth considering for many companies.
The Rise of Non-Traditional C-Level Hires
“We want someone who can think outside the box.”
As a well-worn business cliché, this phrase elicits groans from hiring executives and recruiters alike. However, considering the competitiveness of the executive talent market, driven by the lowest unemployment rate since 1969—along with increasing awareness of the need for diverse perspectives in the workplace—C-level recruitment from outside the industry is on the rise. A non-traditional hire with different perspectives can inject sorely needed energy and creativity into the mix, and prevent “group think”—one of the root causes of the 2008 financial crisis, according to the International Monetary Fund.
“The upside for an organization can be huge,” says Margaret Neale, a professor of organizational behavior at the Stanford Graduate School of Business who has studied the effect of diversity on companies. “When you increase the diversity of a group, you increase the probability that the group can have the necessary perspective to create the next big thing. People with different backgrounds ask different sets of questions. You ultimately get more information.”
A non-traditional hire with different perspectives can inject sorely needed energy and creativity into the mix, and prevent ‘group think’
Examples of Successful Cross-Industry C-Level Recruitment Strategy
Top management recruitment from outside your industry, especially at the highest levels, has been a popular way to accomplish thought diversity for a while. In 1983, John Sculley left Pepsi for Apple. As PepsiCo’s youngest-ever President, he’d had considerable success, and Apple had faith that his marketing prowess was just what they needed to sell personal computers.
In 1993, IBM brought in former Nabisco CEO Louis V. Gerstner Jr. as their new CEO. He knew nothing about technology, and though shares in IBM dropped considerably when his appointment was announced, he was a seasoned executive with a strong history of organizational leadership, and he was thus able to successfully deal with the internal problems affecting a company with a solid product.
In 2002, United Airlines recruited a ChevronTexaco and Dynegy executive to be their Chairman, CEO, and President. Though he had little experience outside oil and gas, they believed that someone from outside the industry could revitalize the struggling airline.
Beyond the CEO role
What’s changing about this long-established hiring strategy? Why is C-level recruitment from outside the industry gaining traction?
Because it’s moving beyond the chief executive role.
As consultants, we’re seeing clients evolve their executive search strategy to consider that the best candidate for many C-suite, VP, and regional positions may not be in the most obvious places. Boards and hiring executives are finding that in senior executive hiring, the most important skills for someone on the front lines of management aren’t necessarily tied to knowledge of the company’s product or sector but require executive search expertise.
In leadership talent acquisition, cultural leadership and functional skills may often be more important than direct industry experience, depending on the role. And, in the C-suite hiring process, “an external hire with experience in different competitive landscapes and unburdened by internal history can often drive major changes more effectively,” according to the Harvard Business Review.
Recently, The Alexander Group conducted a CFO search for a law firm where the successful candidate came not from another law firm, but from Playboy. Similarly, we identified and recruited the CTO for an Am Law 100 firm from a global marketing communications company. In both cases, the successful candidate came from a different industry but with a similarly sophisticated and complex operations environment.
“It’s as much about chemistry as credentials,” says Managing Director John Lamar. “There are times that an outside-the-box, outside-the-industry thinker may better serve the role.”
For example, a manufacturing client looking for a Regional Vice President of Human Resources isn’t nearly as concerned with the candidate’s experience in heavy industry as they are with his or her previous work history with companies known for their outstanding human resources practices. A law firm looking for a Global Operations Director would rather see candidates with strong experience managing multiple global offices in a corporate environment versus those with a direct competitor who may not have the international leadership background.
Leadership Skills that Span Industry Boundaries
We recently looked at the background and careers of Fortune 500 CEOs. We found that, while there is no cookie-cutter pedigree, there are some commonalities in career paths: The typical chief executive holds a general management position that allows her or him to demonstrate measurable success in directly driving top-line and/or bottom-line revenue or profits. In C-level executive recruitment from outside the industry, financial experience is important, but the largest share of Fortune 500 CEOs is selected from the positions of COO or President. These positions give executives a platform to prove their ability to set strategic vision, be effective leaders of people, and interact with the board and key stakeholders. These positions also typically weed out those who are unable to handle the pressure of managing a large organization.
Top- and bottom-line results, strategic vision, leadership of people, and ability to withstand pressure—none of these skills are industry-specific but rather span industries. Successful leaders know how to transfer and apply these core strengths to any new role, organization, or industry.
Benefits of C-Level Recruitment From Outside the Industry
Experienced and savvy leaders also know how to get up to speed quickly and approach a new role with an open mind. We recently interviewed executives who had been in their roles for less than a year for their approach to onboarding. “I spent my first few weeks meeting all of the leaders from the business, asking questions to understand the culture and the history, developing my opinions, and testing my thinking,” said the strategy officer for an Am Law 100 firm. “Because of this, I built credibility as someone who was looking to come in, understand, and ‘get it’—not someone looking to shake things up unnecessarily.”
The Chief Technology Officer for another law firm agrees: “There’s no shortcut for learning and adjusting to a new culture. I spent my first month getting to know people.”
Wharton Management Professor Matthew Bidwell found that external hires who get beyond the two-year milestone often get promoted more quickly (a positive indication). “So hire outsiders as successors in waiting,” recommends Ben Fanning, consultant and bestselling author of “The Quit Alternative“. “Give them time to learn the ropes before they are needed to step up.”
Hiring Executives for Diverse Perspectives
Obviously, hiring outsiders won’t work for all functions, and some companies or sectors haven’t been able to figure out just how to hire a non-traditional C-level executive yet. There are many challenges of C-suite recruitment from outside the industry. In particular, positions in life sciences, energy, and engineering require specific technical knowledge and skills, and the company could actually be hindered by someone without contextual knowledge and an understanding of the industry.
Coming from outside our industry, he looks at what we do with a different set of eyes.
Moreover, you have to be comfortable with a certain level of risk. It can feel chancy to hire someone who isn’t from a similar environment and you have to know if your company can afford to take that chance. Ultimately, the hiring manager has to make the time commitment to help fill in the gaps for the outsider coming on board.
However, if you’re willing to have a little faith, this strategy can breathe fresh air into a team at every level of management and allow for the best possible candidates to be found by broadening the candidate pool.
As one of our clients said, “Our new VP of HR brought many best practices to us that our industry has not yet embraced. Coming from outside our industry, he looks at what we do with a different set of eyes. We realized it would be a risky move for both him and us, but we have been richly rewarded with a visionary executive who has had [a] significant impact.”
C-level Executive Recruitment from Outside the Industry Can Transform Your Leadership Team
Embracing C-level executive recruitment from outside the industry can be a bold move that revitalizes leadership and drives innovation. While this strategy isn’t without its challenges, the potential benefits—from diverse viewpoints to transformative change—make it a compelling option for many organizations. Ready to explore if an industry outsider could be right for your leadership team?
Contact The Alexander Group today to learn more about how we can help you find the right executive talent for your company’s future.
In 2019, I wrote about changes in the workplace during the past 20 years. Little did any of us know two years ago of the dramatic changes ahead of us in 2020. I wrote last November of our new normal of no business travel, remote work policies, and how the pandemic widened the gender inequality gap. Now that we are vaccinated (hopefully), my road warrior colleagues and I are gradually traveling and returning to in-person meetings with our clients. We are heeding the awkward cues of individual preferences for shaking hands, waving, fist bumps, masks, or no masks. Thankfully, the humor in the awkwardness is a nice ice breaker.
As John F. Kennedy said, “There is nothing more uncertain and changing than uncertainty and change.” The permanence of the following pandemic-related workplace changes remains uncertain.
Working remotely
As companies continue to bring employees back to the office, permanent workforce policies are taking shape in various formats: employees who will continue to work full-time from home, hybrid in-office and remote work arrangements, and back to the office full-time. Companies continue to grapple with policies that best support their business, culture, and employees.
4.3 million people in the U.S. currently work remotely
16% of the world’s companies are 100% remote
44% of companies do not permit remote work
74% of workers say that having the option to work remotely would make them less likely to leave a company
TAG colleague Jean Lenzner recently wrote that many employees working remotely do not want to return to the office, and one-third would look for a new job if they were required to return to the office full-time. While employees will undoubtedly dig in their heels (er slippers) to continue to work from home, many executives are bringing employees back into the office. The Managing Partner of a large Midwest law firm required all of the firm’s attorneys and staff to return to the firm’s offices. He said that his firm’s collaborative, team-oriented culture was bruised by the pandemic and that he considered in-person interaction invaluable to the success and growth of the firm: “we walk the halls, pop in offices when we have thoughts and ideas; the spontaneity and collaboration are not the same when you have to send someone a calendar invite with a Zoom link to talk to them.”
Working nine to five is no longer the way to make a living
Standard office hours may become a thing of the past and, as a recent Robert Half survey reported, nearly 70 percent of professionals who transitioned to remote work because of the pandemic say they now work on the weekends, and 45 percent say they regularly work more hours during the week than they did before. I frequently receive emails from clients and colleagues at all hours who have changed their sleeping and waking hours – some hoot with the owls, and others are soaring with the eagles. I regularly find several emails in my inbox when I get up in the middle of the night and first thing in the morning. The convenience of working from home also makes working convenient at any time. Perhaps it’s a blurring of home and office time, and although I find it essential to be responsive, I try not to respond with an incoherent message while half asleep at three in the morning.
The death of the suit and birth of ‘workleisure.’
When I packed for my first business trip earlier this year, I had to dust off and shine a pair of dress shoes and make sure that my suits still fit – they did, albeit they were snug. At the client’s office, I was overdressed and noted that many in the office were in comfortable casual attire. I would have been better served to take note that popular ‘workleisure’ dress for Zoom meetings is also acceptable in-office attire for many companies. A recent Wall Street Journal article noted that more than two-thirds of American consumers plan to change their wardrobe from pre-pandemic styles as they return to the office to wear more comfortable clothes.
Video killed the radio star and is coming after business travel
As companies adapted to remote working, so did they to virtual meetings and conferences. A Deloitte survey reports that corporate travel is expected to reach 25 to 35 percent of 2019 levels this year but may increase to 65 to 80 percent next year. Although some believe that nothing beats in-person meetings, many companies are eager to reduce their travel expenses, and executives who previously traveled 80 to 100 percent of the time have adjusted to being home more than on the road. My partner John Lamar, who regularly traveled 300,000 miles a year pre-pandemic, is one of those people. He states, “One silver lining of the pandemic is that I realize I can maintain my client relationships by not being on the road four days a week plus I like being at home and the sense of normalcy it offers.”
Those of us in the executive search industry have mostly been strong advocates of in-person client meetings and candidate interviews. With more than a year of quarantine, we too have had to adapt and determine the best way to conduct virtual interviews while achieving the same results our clients expect.
Quite honestly, video meetings are not as effective as in-person meetings, and it is not as easy to form a long-term client relationship by video, but now that our industry has proven it can be done and our clients have a choice—and that is a good thing for everyone. Alex & Red and The Alexander Group will officially return to the office at the first of the year, though some of us are starting to work in the office on a part-time basis. Like many, I have missed seeing my colleagues, many of whom I have worked with for two decades, on a regular basis. I appreciate the routine, comradery, and sense of normalcy our offices offer.
Finding a new position isn’t easy. It takes time, more time than any respected professional wants. In fact, after you reach a certain level of acumen in your chosen field, it’s downright insulting to be part of this slow-moving process, waiting tirelessly to land that next, rightful position. But once the deal is done, you are ready. You are pleased with the compensation package and determined to make a move. And then what? It’s time to tell the news to your current employer: not such a ‘gee-I’m-really-looking-forward-to-it’ kind of task. It might even keep you up at night, actually rehearsing what to say to your direct report.
And then, nervously, you announce to the higher-ups you’re leaving: “It has been a terrific time spent, but a better opportunity has come along, and I’m taking it.” Your heart rate slows, and you’re breathing fresh air. But the next step could come as a surprise if you aren’t prepared for it.
Your employer says to you: “Hey, can you hold your decision for 24 hours? I would like to discuss this with someone in the corner office and get back to you tomorrow.” Much like the spouse who refuses to sign the divorce papers, you are now caught in a game of ‘how much you are valued in your old post’, and it’s a bit alluring. Hmm. They don’t want me to leave, they want to keep me, that’s interesting. What am I really worth in this position? Shall I play this out a bit and see?
Well, here’s my best advice, based on all of the candidates that get seduced by the counteroffer: Cut your losses. Because, truly, sticking around isn’t exactly what you wanted in the first place. Here are some reasons why:
The counteroffer is a holding pattern. Your employer hasn’t found your replacement and they’re unwilling to have you leave until they are ready. Does that sound like job security? Not so much.
Don’t forget, there was a reason you were open to new opportunities. The company you are leaving has not met your professional goals, so you were receptive to new opportunities. Don’t forget the basic premise of your search—you had some philosophical differences that got you here in the first place. Why didn’t you ask for a raise if it was just compensation?
Your employer will view you as untrustworthy. You have crossed the line. In fact, they now know you were looking for another position when they thought your lunch just ran late. You are now considered a traitor in their eyes; one who is just avaricious enough to stick around.
Head them off at the pass. When breaking the news, tell them you are leaving, don’t ask for permission. Ensure that your employer knows your decision is firm. Don’t even allow them to get to the point of a counter offer. You have slogged through this process for a reason, so don’t let your flattered ego stop you from forward motion. Politely tell them you’re mind is made up.
Hold your ground, give plenty of notice and do your best to ensure an orderly transition. Because you never really know if a time could come when you are landing back on your old employer’s doorstep—or your old employer becomes your new employer. Still, hold your ground. People always remember how you leave.
The seduction of a counteroffer is rarely what it seems. Though the bitter taste of disloyalty may linger in the mouth of your current employer, your new post is awaiting you with open arms.
An executive search for an internal candidate happens during the executive recruitment process when the client recommends an employee of the company for the position. This recommendation is often because the client wants to conduct a broad search and believes that the internal candidate is good but wants to cover the marketplace. Sometimes, the client questions whether the internal candidate is appropriate and wants the assessment of the search firm.
Why the Internal Candidate Experience is Important
“John, you and I met over a year ago during the course of my firm’s Chief Financial Officer search, where I was the internal candidate. While I was not chosen for the position, you communicated often during the course of the search and told me that, regardless of whether I was selected, I was a valuable asset. When I was not selected, you also told me that it would clearly become evident why someone else was chosen. You were spot-on in your assessment. I have learned so much from [the successful candidate] because of her many years in our industry … Thank you for your professionalism.”
All of us in the search business have conducted this type of search, where the talent assessment for leadership roles involves unique dynamics and delicate considerations. An executive search for an internal candidate requires a structured, unbiased approach to evaluating their qualifications against external contenders. This ensures the internal candidate is measured objectively, promoting fairness and transparency throughout the search.
Such searches are designed to assess skill alignment with the role and to consider the candidate’s growth potential and fit within the company’s evolving culture and strategic objectives.
By treating internal candidates with the same rigor as external applicants, an executive search firm can help clients secure the best possible talent for critical leadership roles while reinforcing the internal candidate’s value to the organization—whether or not they’re ultimately selected.
Applying Executive Hiring Best Practices to Internal Candidate Searches
Including an internal candidate in the executive search process has its benefits. The company and the employee can strengthen the relationship if the internal candidate is respected and genuinely feels assessed fairly for the open role.
However, if this process is handled indelicately, the employee can feel left out in the cold, which does not benefit the parties involved. Here is what two executives have said about their experience as an internal candidate:
A Bank President’s Disappointing Experience as an Internal Candidate
Bob, the internal candidate, commented that his inclusion as an internal candidate seemed like an afterthought. The search firm (not The Alexander Group) never provided him with a position description and did not communicate.
“While the search firm spent 90 minutes interviewing me, they had not studied my resume to determine whether or not I would be a fit with the position. It was clear they had made their mind up before the process started. The first question I was asked was ‘Why did you choose Notre Dame for college?’ This is not a question you ask a 57-year-old man.”
He never heard from the search firm again, even after an external candidate was selected for the position. Bob believes neither the holding company nor the search firm treated him well.
Paula learned about the internal opportunity directly from the hiring manager. The hiring manager responded back very positively that he would be happy to have her added to the candidate slate and that she would be contacted by the search firm handling the search. Paula was interviewed in person by the search firm and was pleased with the time spent to assess her potential candidacy. She applauded the search firm’s efforts to understand the newly created role within the company.
While Paula was not selected for the role, she remains extremely supportive of the hiring manager and believes that being included in the interview process has only improved her visibility in the company for other positions.
The Alexander Group prioritizes building enduring relationships with both clients and candidates. Paula experienced a process similar to ours, where clear communication and thorough assessment ensure the internal candidate feels valued and respected throughout the executive search. This approach strengthens the bond between the company and its employees and enhances the overall success of our executive search for an internal candidate.
Internal vs. External Executive Candidates
There are several things that an executive search firm can do to improve the internal candidate’s experience:
Communicate often and clearly, and do not assume that the client will communicate the progress and process of the search with the candidate;
Submit internal candidates to the same process as external candidates (i.e., if you are traveling to see external candidates, you should travel to see internal candidates);
Spend time objectively assessing the internal candidate’s resume in line with the position and communicate to them that you are looking for the best candidate—internal or external; and
Make the internal candidate feel “special” to be selected as an internal candidate and treat them accordingly.
We believe an internal candidate who has gone through a rigorous, unbiased interview process—and is selected—will enter the role with confidence that they are, indeed, the most qualified person for the position. If they don’t get the role, then they know they played on a level playing field and, from a career development perspective, will be even more prepared for the next opportunity.
At The Alexander Group, we are paid for the process, not the person. If the client recommends an internal candidate, she or he is just as much our candidate as any external talent we identify. Ignore the internal candidate, and you run the risk of missing out on a great talent, and possibly, a future client.Ensure your executive search process reflects the highest standards of fairness and professionalism. Contact The Alexander Group to discuss how we can help you identify and assess top talent within and beyond your organization.
Belgian Waffles for Breakfast?
I typically travel solo, but observing a lawyer with a client at the airport last week made me realize there should be an etiquette guide for business travel with your manager or a client. Though I’ve written Road Warrior blogs, I’m certainly no Ms. Manners of the road, but the following seems obvious.
The primary rule is to adapt your behavior to that of your manager or client. Do not be high-maintenance. This can play out in several specific ways, as indicated below:
1) Luggage.
If you’re only going on a two-day business trip, ditch the steamer trunk. Eliminate any thoughts of checking luggage; it is rude and inconsiderate for others to wait a half hour for your 50-pound roller bag to come off the luggage carousel.
A corollary to this rule is not to bring so many clothes that your client/manager thinks that you are auditioning for the next season of “The Bachelor” or “The Bachelorette.” This is, after all, a business trip.
2) Meals.
While traveling with others, you may not control what you eat, when you eat, or if you eat at all. Several years ago, I was traveling with a young associate. As I sat in our rental car in the 120-degree Phoenix heat, motor idling, my colleague was busy inside eating pecan waffles. Exasperated, I went in looking for her and she responded, “I always have to have a big breakfast.” That was the last time we traveled together.
Similarly, if your companion orders a Diet Coke for dinner, don’t ask for the wine list. If your client/manager orders wine, permit yourself a glass of wine, but do not make a big deal of tasting several wines, sending them back, or behave in any way that calls attention to yourself. Your goal is to blend in and to be low-maintenance.
3) Be organized.
Your travel companion should not have to deal with you forgetting the location of your credit card, car key, boarding pass, or parking ticket. I remember traveling with my business partner (who will be furious at me for recounting this story), who tends to be a little absent-minded. We had a meeting at 9 a.m., and at 8:55 a.m., she called in a panic, and I had to go to her room to help her find the keys to our rental car, which she had somehow misplaced in the depths of her suitcase. Really, you don’t want your business partner going through your suitcase looking for lost car keys.
4) Be punctual.
If your client/manager likes to get to the airport two hours early for a shoeshine or a visit to the United Club, accommodate him or her. Give up your habit of streaking down the gangway as the plane doors are closing, which will only cause anxiety for your travel companion. I have seen several occasions where a traveler in a group did not make the flight. Believe me, it did not make a good impression.
5) Keep your personal life separate.
Limit calls home to times that you are in your room. Do not call the family while en route to the next meeting in the rental car or taxi with your boss/client. Your client/manager doesn’t want to hear that Fido had yet another accident in the family room or worse yet, that you and your spouse are fighting about where to go for the holidays.
6) Be prepared.
Do your homework on where you are going and any logistical challenges. Check the weather forecast of your destination and note if a jacket or umbrella is required. Don’t assume I packed a golf umbrella to cover both of us.
7) Cash is King.
The corollary to number six is nothing spends better than cash. You never can tell when an emergency will arise or credit cards aren’t accepted and you want to be the person with the solution, not the problem and there’s nothing that solves a problem like cash.